BV China's General Customer Satisfaction Survey (I&F中国通用客户满意度调查表)

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We are constantly looking for ways to improve our service quality client satisfaction. 

Your frank assessment of our services provided in the project as indicated below is highly appreciated.

首先感谢您一直选用我们的服务。作为我们尊贵的用户,您的满意度对我们的服务有着至关重要的作用,您的建议和问题将是我们工作改进的重要参考依据,并能使您得到更好的服务

Please note that questions with "*" mark is required questions, your answer cannot be stored, if you don't have to answer them. (请注意,带有"*"标记的题是必答题,如果你没有作答它们你的回答无法被存储。)

Please enter customer name. (请输入客户名称) *
Project Name. (请输入项目名称) *
Please enter service name. (请输入服务名称) *
Please enter your name. (请输入您的姓名) *
Please enter contract number. (请输入合同号) *
Please enter your phone. (请输入您的电话) *
Please select a service date. (请选择服务日期)
Please evaluate BV'service in Communication category(请您在沟通类别中对必维的服务做出评价)
BV staffs Understanding of Clients requirements? BV人员理解您的服务要求吗? *
  • Dissatisfied非常不满意
  • Irreplaceable无可替代
1.
Your comments or Suggestions of BV understanding of the service. (您对于BV服务要求的理解是否有改进的意见或建议)
Please evaluate BV'service on Site Work category. (请您在现场工作类别中对必维的服务做出评价)
The arrangement of BV service time. (BV服务时间的安排) *
  • Dissatisfied非常不满意
  • Irreplaceable无可替代
BV site service professional. (BV现场服务的专业性) *
  • Dissatisfied非常不满意
  • Irreplaceable无可替代
2.
Your comments or Suggestions of the BV site service. (您对于BV现场服务是否有改进的意见或建议)
Please evaluate BV'service in report/delivery of the results. (请您在BV报告/交付的成果类别中对必维的服务做出评价)
* Timeliness of reports? (报告是及时的吗) *
  • Dissatisfied非常不满意
  • Irreplaceable无可替代
Accuracy of reports? (报告是准确的吗) *
  • Dissatisfied非常不满意
  • Irreplaceable无可替代
3.
Your comments or Suggestions of the BV'service in report/delivery of the results. (请您在BV报告/交付的成果类别中对必维的服务做出评价)
The value of the services provided to you for BV's overall satisfaction (您对BV所提供服务的价值的总体满意程度) *
  • Dissatisfied非常不满意
  • Irreplaceable无可替代
4.
Are there any areas not listed above where we failed to meet your expectations, or where we could improve our service to you?(您认为我们服务可改进的地方)

We truly appreciate the time you spend filing this survey. Your valuable comments are of utmost importance to help us in providing and continuously improving our service standards.
诚挚的感谢您完成这份调研所花费的时间。您宝贵的建议对帮助我们提供并不断改进我们的服务标准具有非常重要的作用!
We truly appreciate the time you spend filing this survey. Your valuable comments are of utmost importance to help us in providing and continuously improving our service standards.
诚挚的感谢您完成这份调研所花费的时间。您宝贵的建议对帮助我们提供并不断改进我们的服务标准具有非常重要的作用!